Amazon is hiring work-at-home virtual customer service trainers in the following states: Delaware, Kansas, Kentucky, New Hampshire, New York, North Dakota, Oregon, Washington State, and West Virginia.
As a part of the Amazon Quality Improvement Team, you will be facilitating training of customer service associates, driving initiatives and programs, and identifying learning needs.
You must have a bachelor’s degree in education, business, or a similar field (or equivalent experience). You must have prior experience creating and supervising virtual training, and you must have contact center experience (chat, email, and phone).
You must also have two or more years of teaching/training experience, as well as two or more years of supervisory experience (tracking quality, results, and the adoption of new behaviors).
For more information on this telecommute opportunity, visit the jobs page at Amazon. Good luck!