Teleflora is seeking a work-at-home customer service team leader to empower and coach people to be their best. This is a telecommute position.
You will be coaching agents, completing required documentation, performing staffing, training new agents, and handling customer contacts when required.
Minimum Requirements (from employment listing):
- Strong and truly exceptional interpersonal skills to support, advise, coach and influence others
- Ability to both provide sound advice and take ownership of issues.
- Strong organizational and excellent project management skills
- Strong critical and lateral thinking skills.
- Systems thinker with outstanding written and verbal communications skills. ‘
- Highly effective presenter and facilitator. Commands attention and can manage group process during the presentation. Can change tactics midstream when something isn’t working.
If interested in learning more about this work-from-home opportunity, please see the original job listing at Monster. Good luck!