You will be answering calls and answering tickets in a timely manner, as well as assisting users with various systems issues. You must have the following experience:
MS Office 2007/2010 (i.e. Word, Excel, PowerPoint, Access), MS Outlook 2007/2010, Blackberry, Windows XP and 7 Operating Systems, Active Directory, Citrix and VPN, 3+ yrs experience in a Call Center/Helpdesk position. A minimum of one IT certification (i.e. HDI, A+, ITIL, MCSE, Network +) or related coursework.
Compensation is $12.35 to $14.30 per hour base pay. If interested in this telecommute opportunity, please see the job listing on Dice. Good luck!