Work at Home Gaming Support Jobs with Sutherland Global

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Work at Home Gaming Support Jobs with Sutherland Global

Sutherland Global Services is hiring work at home gaming support agents in the U.S. The company provides its work at home agents a thin client computer with VOIP phone technology.

These are part-time home-based positions of 20 to 29 hours per week.

From the company:

“We’ll give you the opportunity to showcase your superior customer support and troubleshooting skills, while developing your expertise in all aspects of the gaming platform. We’re looking for dynamic, outside-the-box thinkers with the individual initiative to do everything possible to ensure that every customer is satisfied.”

Qualifications (from work-at-home job listing):

  • passion for the customer and the customer’s experience
  • the ability to recognize and respond to customer needs and demonstrate sincere commitment to resolving those needs
  • the self-discipline and independence to work remotely from home
  • familiarity with social networking (Facebook, Twitter, YouTube, etc.)
  • familiarity with the gaming environment and the modern gaming consoles
  • a demonstrated ability to perform at a high level, with a strong aptitude to adjust to change
  • excellent verbal and written communication skills; proficient reading skills to analyze, interpret, and address customer needs
  • the ability to handle multiple tasks simultaneously, including offline or special project work
  • flexibility to work additional hours, if needed
  • basic experience using Microsoft Office suite
  • a minimum of one year of customer service experience, preferably in a contact center environment
  • minimum keyboard skills of 30 WPM (verified with typing test during application process)
  • a High School Diploma/GED

The right candidates for these work at home positions will have a positive, upbeat personality that is customer-focused, and will be tech savvy.

You must have reliable, high-speed Internet for these virtual positions.

If interested in this home-based position and any further requirements, please visit the work at home employment listing. Good luck!



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