Norwegian Cruise Lines is seeking work-at-home guest service representatives in the Mesa, AZ area to handle inbound calls from guests who have already booked a cruise, and assist them with questions about their reservations.
You must be able to work well under pressure in a fast-paced environment. Specific requirements (from job listing):
- High school diploma or equivalent
- Exceptional telephone and customer service skills
- Must have a positive, can-do attitude
- Must have 1 year sales experience, call center sales preferred
- Ability to work flexible shifts, including nights and weekends
- Strong verbal and written communication skills
- Intermediate knowledge of Windows programs, including Microsoft Outlook
- Previous experience/education in reservations, airline, or travel industry a plus
Compensation is $11 an hour. You will have the option to work from home after 90 days. The company offers a competitive benefits package, which includes health, dental, vision, 401K, world cruise privileges, flex spending account, and more.
If interested in this home-based position, please see the job listing on Careerbuilder. Good luck!