American Express Hiring Work at Home Customer Service in U.S.

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American Express Hiring Work at Home Customer Service in U.S.

American Express is hiring work at home customer service professionals in the following U.S. states: Alabama , Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Requirements (from work-at-home job listing):

  • Customer service experience required, in an environment that includes but is not limited to:
    • Working within or owning a small business
    • VIP or Elite customer experience
    • Banking/Financial Industry
    • Hotel/Hospitality Front Desk or Sales
    • Retention specialists
    • Retail Sales/Corporate Sales/B2B sales/Account Management
  • High school diploma or equivalent required.  Bachelor’s degree preferred; Education benefits available
  • Demonstrated passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
  • Able to work in a consultative environment, build rapport, inspire confidence, be resilient and enhance the customer experience
  • Able to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment
  • Independent, creative, and timely with the ability to not only solve the business customer’s problem but think outside of the box and go the extra mile to prevent future issues.
  • Experience working from a home office as part of a virtual team is preferred
  • High school diploma or equivalent required. Bachelor’s degree preferred; Education benefits available

These are full-time work at home customer service positions. Schedules are fixed. Hours are 40 per week.

You must be able to pass a background check prior to hire, and you must have a quiet home office free of background noise and distractions.

American Express will cover the connection cost and monthly fees for dedicated phone and Internet service. They will also provide a one-time reimbursement of up to $100 to cover the cost of Internet set up.

If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck

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