American Express: Home-Based Customer Service Jobs in U.S.

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American Express: Home-Based Customer Service Jobs in U.S.

American Express is currently seeking part-time home-based customer service agents in the United States. The company hires in all U.S. states except California, Alaska, and Hawaii. Hours are 20 to 29 per week.

You must have a quiet home office, free of distractions and background noise. All training is paid and completed online from your own home office.

From the company:

“American Express Customer Care Professionals serve as the voice of our brand by delivering extraordinary customer care through relationship building.”

Requirements (from work-at-home job listing):

  • Understand the importance of managing sensitive card member information with integrity
  • Possess the relevant experience of successfully interacting with customers; phone support preferred
  • Actively listen and identify both spoken and unspoken needs
  • Adapt your communication style to a wide variety of personalities and situations
  • Commit to implementing feedback as a means to achieving individual and team performance goals
  • Have the resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics
  • Have a passion for consultative sales, recommending products or solutions tailored to each customer
  • Have the technical savvy to multi-task and navigate through multiple Windows-based applications with speed and accuracy
  • Value timeliness and reliability, as it is imperative you are at work on time and adhere to your schedule each day

Compensation for these home-based customer service positions is competitive and starts at $15.73 per hour. Flexible non-traditional schedules are available.

The company offers a generous benefits package after 90 days of employment!

If you’re interested in this awesome work at home opportunity, please visit the original home-based employment listing. Good luck!

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