Concentrix Hiring Work at Home Customer Service Across U.S.

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Concentrix Hiring Work at Home Customer Service Across U.S.

Concentrix is once again hiring work at home customer service reps in all states, EXCEPT: Alaska, California, District of Columbia, Hawaii, Massachusetts, Maryland, Missouri, Montana, Nebraska, New Jersey, Oregon, Vermont, Washington, and Wisconsin.

Both full and part-time home-based jobs are available. Starting pay for these work at home customer service positions is $10.00 an hour.

From the company:

“Being a Concentrix Customer Service Representative team member can be an exciting, fast-paced career where you can go as far as your ambitions will take you. Concentrix is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer’s needs first.”

Requirements (from work-at-home job listing):

  • 1 – 2 years of customer service experience
  • High School Diploma or GED
  • Keyboarding skills at a minimum of 25 wpm
  • Strong problem solving, critical thinking, soft sales, analytical and data entry skills
  • Ability to work a flexible schedule which may include varying shifts, weekends and/or holidays
  • Ability to listen effectively, use probing skills to obtain relevant information, and establish rapport quickly with customers
  • Must have the ability to work independently with minimal supervision as well as functioning as a member of our virtual team
  • A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously
  • Strong desire to excel in a fast-paced work environment
  • Some projects consist of sharing product knowledge and completing conversions

Desired Characteristics (from listing):

  • A high energy, positive individual who takes ownership of customer interactions with a dedication to provide the right solutions for their product needs
  • Exceeding customer expectations by providing a high level of world class customer service to a diverse range of customers
  • Strong customer-service orientation with the ability to exhibit courteous telephone etiquette, empathy, patience and professionalism
  • Navigate and manage multiple programs and applications running simultaneously

All work at home agents must have a quiet, distraction-free home office.

The company offers its work at home customer service reps health benefits, opportunities for advancement, and monthly performance incentives.

If interested in learning more about this remote opportunity, please see the original work at home employment listing. Good luck!

This home-based job not right for you? Consider training online, from the comfort of your home, for a work at home career!

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