Disney Hiring Work at Home Guest Services Representatives

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Disney Hiring Work at Home Guest Services Representatives

The Disney Store is again hiring work at home guest services representatives in South Carolina, Kentucky, and Nevada. In this work at home role, you will be providing excellent customer service to Disney’s guests.

These are part-time home-based opportunities. You must have your high school diploma or its equivalent.

From the company:

“The Cast Member’s primary responsibility is to create Magical Moments for Guests of all ages, as well as ensuring a superior Guest experience. This is achieved by engaging and providing Guests with entertaining and magical interactions when they connect with the GSC.”

Requirements (from work-at-home job listing):

Basic Qualifications:

  • Guest Service experience preferred and ability to demonstrate strong Guest-focused engagement over the phone and via email
  • Strong attention to detail
  • Excellent communication skills, both verbal and written
  • Strong computer skills, including multi-tasking
  • Demonstrated success working as a member of a team
  • Ability to receive feedback and take action as appropriate
  • Access to a reliable, high-speed Internet connection required
  • Proven ability to work in a structured environment
  • Able to work a flexible schedule that meets the needs of the business, including evenings, holidays, weekends and call-in shifts

Preferred Qualifications:

  • Proven bilingual skills, written and spoken (Spanish)
  • Previous experience in contact center or retail or service industry

Finally, all work at home employees must have a quiet home office free of background noise and distractions during scheduled hours.

Duties (from listing):

  • Answer inbound calls and email assisting Guests, providing impeccable Guest service
  • Contact Guests via outbound calls as instructed by supervisory staff
  • Identify and resolve issues that impact our Guests’ experiences
  • Channel escalated issues to appropriate supervisors/managers

If interested in this home-based opportunity, please see the work at home employment listing for your state: South Carolina, Kentucky, or Nevada. NOTE: If you don’t see the job listing, that means they’ve filled positions for your state. However, you can search the words “work at home” and “remote” to find openings here. Good luck!

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