Hayneedle Hiring Work at Home Customer Support Agents

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Hayneedle Hiring Work at Home Customer Support Agents

Hayneedle is hiring work at home customer service professionals! You must be a resident of Nebraska and have a land line telephone and computer with broadband Internet access, security software, and Skype or Facetime (for interview) to qualify for this work at home position.

“At Hayneedle, our Work-From-Home Online Retail Specialists are friendly folks who truly enjoy helping our customers shop from our wide variety of product categories. Providing answers to product and order questions, as well as suggestions for the ideal product are the things our associates are passionate about.”

Qualifications (from work-at-home job listing):

• In-depth experience with Internet (Web and email).
• In-depth experience with MS Office applications (Word and Excel).
• High school diploma required. Bachelor’s degree preferred.
• 1 year customer service experience in a retail setting or online retail industry preferred.
• Ability to multitask required.
• Ability to retain knowledge of products.
• Be motivated to meet customer needs.
• Positive, energetic, and people-oriented.

Duties (from listing):

• Accurately enter customer information on all phone and email orders.
• Demonstrate drive & enthusiasm while handling customer questions and inquiries.
• Build confidence in potential customers with a friendly phone presence & strong product knowledge.
• Attend periodic training & coaching sessions to keep up to date on products and processes.
• Ability to engage customer in conversation directly related to building sales & creating life long customers.
• Meet or exceed productivity goals.
• Close sales effectively & provide sales support.

Training for these work at home positions is paid.

If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!

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