Home-Based Customer Care Jobs with The Teaching Company

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Home-Based Customer Care Jobs with The Teaching Company

The Teaching Company is hiring home-based customer care reps in the U.S. These are part-time home-based positions.

Home-based customer care reps receive excellent compensation, benefits, and opportunities for advancement!

From the company:

“A pioneer in the lifelong-learning market, The Teaching Company is a popular and growing media company that produces The Great Courses: a series of comprehensive and engaging, university-level, video and audio courses taught by the world’s greatest professors without the pressure of schedules, homework, or exams.”

Requirements (from the work-at-home job listing):

Education and Experience

  • Associates degree or higher
  • 2 years in an inbound sales and service environment is preferred
  • Strong computer and technology skills
  • Excellent verbal and written communication skills
  • Outstanding customer service skills
  • Ability to work as part of a team
  • Ability to sit at computer and work on the phone for extended periods of time

Requirements for remote work

  • Secure home office environment free from background noise and distractions of any kind
  • Reliable high-speed internet
  • Available to work the required hours

Day and evening schedules are available. Home-based customer care positions are permanent.

Responsibilities (from listing):

  • Managing relationships with customers; generating additional sales by up-selling and cross-selling
  • Resolving complaints, general questions, processing orders, and various administrative projects needed in the operation of the call center
  • Communicating with customers with all aspects of purchasing, owning, and returning our products
  • Must be able to simultaneously manage multiple computer applications and efficiently navigate Windows (MS Office) programs
  • Achieving detailed knowledge of the product and policies of the company to provide expert service to customers
  • Must be able to adapt to frequent changes in policy and information

If interested in learning more about these work at home positions, please see the original remote employment listing. good luck!

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