Home-Based Customer Service Jobs with Hello Fresh

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Home-Based Customer Service Jobs with Hello Fresh

ROI Call Centers Inc. is hiring home-based customer service agents to work on behalf of Hello Fresh! Specifically, the company is hiring work at home reps in the following U.S. states: MONTANA, UTAH, OHIO, OKLAHOMA and TEXAS.

Training is paid and takes place entirely online.

From the company:

“Hello Fresh is a revolutionary and exciting way to cook meals from scratch delivered right to your door. They are also the industry leader in meal- kit subscription services and continuing to grow!”

Requirements (from work-at-home job listing):

  • Excellent customer service attitude
  • Ability to engage and tailor interactions with each customer, making their experience exceptional
  • Friendly, confident and a self-starter
  • Strong verbal and written communicator
  • Positive and quick troubleshooter
  • 1 year of customer service related experience (preferred)
  • 1 year of call center (preferred)
  • Basic knowledge of computers e.g. navigation, 30+ words per minute, copy/paste, open tabs (required)
  • Excellent grammar, punctuation and spelling (required)

Responsibilities (from listing):

  • Answering phones, emails and live chat from customers
  • Professionally responding to customer inquiries
  • Assist customers in managing their HelloFresh subscriptions
  • Providing customers with the HelloFresh service and product information
  • Identifying, escalating priority issues and reporting to high-level management
  • Following up on complicated customer interactions where required
  • Recording details of customer interactions (proficiently and accurately)
  • Develop rapport with customers, with an upbeat and positive attitude
  • Offer solutions- not excuses

Compensation for these home-based customer service positions is $10 to $13 per hour. Benefits include medical, dental, vision, and 401K.

If interested in learning more about these work at home positions, please see the original remote job listing. Good luck!

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