Home-Based Customer Support Job with PhoneBurner

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Home-Based Customer Support Jobs with PhoneBurner

PhoneBurner is hiring a home-based customer support agent in the U.S. to assist customers via email, phone, and chat. This is a full-time work at home position during business hours. A bachelor’s degree is preferred, but not required.

Compensation for this home-based customer support role is $15 to $20 per hour, dependent upon experience.

From the company:

“PhoneBurner is a growing software company that provides online dialing & contact management software for small and mid-size businesses. We’re looking for an exceptional person to provide customer care and technical support for our customers.”

Requirements (from work-at-home job listing):

  • Excellent verbal and written communication
  • Enjoys problem solving
  • Ability to troubleshoot software / technical issues
  • A strong desire to help customers
  • Attention to detail
  • Ability to learn quickly
  • Self-motivated / self-starter
  • Likes to work independently
  • Ability to multi-task

Home Office Requirements (from listing):

  • Dedicated space you can work without distraction
  • High-speed internet
  • Reliable personal computer (Windows or Mac)
  • Headset with good sound quality

The following experience is preferred for home-based customer support agents, but not required:

  • Zendesk: 1 year (Preferred)
  • Technical Support: 2 years (Preferred)
  • Troubleshooting: 1 year (Preferred)
  • CRM Software: 1 year (Preferred)

Military experienced candidates are encouraged to apply.

If interested in learning more about this remote opportunity, please see the original home-based employment listing. Good luck!

This work at home job not right for you? Check out my earlier post – 10 Legit and Affordable Online Courses That Will Prepare You for a Work at Home Career!

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