Home-Based Member Engagement Specialist Jobs with Catasys

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Home-Based Member Engagement Specialist Jobs with Catasys

Catasys is hiring home-based member engagement specialists in the U.S. You must be at least 18 years old and have your high school diploma or its equivalent to qualify for this work at home opportunity.

The salary for this home-based position is competitive, with the opportunity to earn more via incentives.

From the company:

“To support our explosive growth, we’re looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you’re passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible.”

Requirements (from work-at-home job listing):

  • 1+ years of experience in EITHER (ideal candidates will have BOTH):
    • A consumer sales environment, preferably in some type of telesales.
    • Healthcare outreach and/or member support.
  • A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone.
  • Excellent oral and written communication skills with strong listening/comprehension abilities.
  • Great telephone presence, including the ability to:
    • Engage and motivate using patience and a conversational approach.
    • Convey confidence and a positive attitude.
  • The ability to:
    • Adapt to a regularly changing environment.
    • Navigate and multi-task in several computer applications while holding a conversation.
  • Proficient personal computer skills, including Microsoft Office.

Additional requirements:

  • A quiet, private, distraction-free home office work environment.
  • A reliable high-speed Internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload.
  • Willingness to do constant sedentary work.
  • Discipline to work from home while following a set schedule.

Preferred but not required:

  • Bilingual skills in English and Spanish.
  • A background in healthcare/wellness.
  • Certification or licensure in a healthcare field.
  • A bachelor’s or advanced degree.

From the company:

“As Member Engagement Specialist, you will make outbound calls to, and receive inbound calls from, targeted health plan members. Your key goal will be to generate interest in our program, which is designed to help members better manage their health and wellbeing. In most cases, you will be a prospective member’s first contact from Catasys, and you’ll pave the way to facilitate enrollment by the Care Coach team.”

The company offers its home-based member engagement specialists the following: comprehensive benefits, including medical, dental and vision insurance; a 401(k) plan; paid holiday and sick time; flexible spending accounts and more.

If interested in learning more about this work at home opportunity, please see the original telecommute employment listing. Good luck!

This work-at-home job not right for you? There are so many work from home opportunities available now!

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