Home-Based Seasonal Customer Support Jobs with Summersalt

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Home-Based Seasonal Customer Support Jobs with Summersalt

Summersalt is hiring home-based seasonal customer support agents in the U.S. These work at home positions are part-time.

Pay for these remote positions is competitive.

From the company:

“We’re looking for team members who share our passion for fabulous swimwear, empowering women, and helping others. Candidates should be committed to excellent performance & efficiency. This position is seasonal, remote and requires working 20-25 hours a week, including weekends. There will be work during and around holidays as well. Technical requirements include your own computer & reliable internet access.”

Requirements (from work-at-home job listing):

  •  Your superhero power to empathize with the consumer and problem solve to get things done;
  • The ability to inspire others to adventure and ‘to dive in’ to wherever life may lead;
  • Excellent written and verbal communication skills and a knack for the social media one-liner;
  • Ninja-like ability to figure things out quickly and without reliance from a supervisor;
  • Ability to multitask, prioritize and manage multiple projects & subjects at once with incredible eye for detail;
  • Proficiency with multiple social media platforms, Google Suite, and other communication apps;
  • Both the drive & ability to flourish with minimal guidance, be proactive and to handle uncertainty, ambiguity, and the challenge of quickly and creatively solving problems;
  • A keen eye for finding and predicting problems and the adaptability to roll with ever changing solutions;
  • Not only relishing in the growth and unpredictability of a startup, but you desire to take the ownership to make it last;
  • Passion for continuous learning, natural adaptability, and an ability to thrive in an ever growing environment;
  • Clear and open engagement with your teammates; A degree in a related discipline (Marketing, Communications, English, etc.) is a plus.

Responsibilities (from listing):

  • Strive to facilitate connections and inspire adventure within the Summersalt community;
  • Tackle customer challenges and quickly solve problems that may arise before, during or after the purchase, including coordination with our fulfillment center as needed;
  • Engage with customers across multiple platforms including chat, social media, phone, and email;
  • Document trends and patterns in customer experiences to develop creative solutions that aid both our customers and your colleagues across all teams, including design, operations, and marketing;
  • Track feedback on product, fit, and other aspects of performance and report Summersalt’s success in building customer happiness and increasing sales and document new processes to improve results;
  • Encourage collective problem solving and teamwork amongst your other CH team members, whilst working remotely & virtually.

If interested in learning more about this home-based seasonal customer support opportunity, please see the original work at home employment listing. Good luck!

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