Summersalt is hiring home-based seasonal customer support agents in the U.S. These work at home positions are part-time.
Pay for these remote positions is competitive.
From the company:
“We’re looking for team members who share our passion for fabulous swimwear, empowering women, and helping others. Candidates should be committed to excellent performance & efficiency. This position is seasonal, remote and requires working 20-25 hours a week, including weekends. There will be work during and around holidays as well. Technical requirements include your own computer & reliable internet access.”
Requirements (from work-at-home job listing):
- Your superhero power to empathize with the consumer and problem solve to get things done;
- The ability to inspire others to adventure and ‘to dive in’ to wherever life may lead;
- Excellent written and verbal communication skills and a knack for the social media one-liner;
- Ninja-like ability to figure things out quickly and without reliance from a supervisor;
- Ability to multitask, prioritize and manage multiple projects & subjects at once with incredible eye for detail;
- Proficiency with multiple social media platforms, Google Suite, and other communication apps;
- Both the drive & ability to flourish with minimal guidance, be proactive and to handle uncertainty, ambiguity, and the challenge of quickly and creatively solving problems;
- A keen eye for finding and predicting problems and the adaptability to roll with ever changing solutions;
- Not only relishing in the growth and unpredictability of a startup, but you desire to take the ownership to make it last;
- Passion for continuous learning, natural adaptability, and an ability to thrive in an ever growing environment;
- Clear and open engagement with your teammates; A degree in a related discipline (Marketing, Communications, English, etc.) is a plus.
Responsibilities (from listing):
- Strive to facilitate connections and inspire adventure within the Summersalt community;
- Tackle customer challenges and quickly solve problems that may arise before, during or after the purchase, including coordination with our fulfillment center as needed;
- Engage with customers across multiple platforms including chat, social media, phone, and email;
- Document trends and patterns in customer experiences to develop creative solutions that aid both our customers and your colleagues across all teams, including design, operations, and marketing;
- Track feedback on product, fit, and other aspects of performance and report Summersalt’s success in building customer happiness and increasing sales and document new processes to improve results;
- Encourage collective problem solving and teamwork amongst your other CH team members, whilst working remotely & virtually.
If interested in learning more about this home-based seasonal customer support opportunity, please see the original work at home employment listing. Good luck!
This work at home job not right for you? There’s never been a better time to train online for a home-based career!
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