Work at Home Customer Experience Associate Jobs with Vacasa

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Work at Home Customer Experience Associate Jobs with Vacasa

Vacasa is hiring work at home customer experience associates in the following U.S. states: AK, AL, AZ, CA, DE, FL, GA, HI, ID, IL, LA, MA, MD, ME, MI, MT, NC, NH, NM, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, and WY.

Compensation for these work at home customer experience associate positions is $15.00 per hour.

From the company:

“Vacasa is looking for creative, skilled, and empathetic Customer Experience Agents that can successfully bridge the gap of at home casualness with the experience our guests demand. Sounds easy, but make no mistake, this role requires a high degree of professionalism and accountability. If you’re confident you could be a contributor in a self-driven, metrics focused environment that offers a hassle-free commute, comfort, and convenience this may be the opportunity for you.”

Requirements (work-at-home job listing):

  • Passion for customer service and ownership of the customer experience
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed to support the needs of a 24/7 business. (However, we love set schedules so you can schedule life around work or the other way around)
  • Have the ability to make decisions that are in the best interest of Vacasa and the guest, bridging the gap for guest understanding while displaying empathy
  • Have the ability to learn on the fly and follow along with real-time information
  • Superior verbal and written communication skills
  • Tech-savvy – you’re going to be on a computer workstation all shift every shift, you need to be really comfortable with this idea
  • A home office environment that includes:
    • Speed test required
    • A private workspace with the ability to eliminate outside distractions
    • A desk and an ergonomic chair
    • High-Speed Internet with the ability to connect your workstation to your router with a cable, not via WiFi. (satellite/dial-up internet not supported)
  • Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, DE, FL, GA, HI, ID, IL, LA, MA, MD, ME, MI, MT, NC, NH, NM, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, or WY

The company provides its work at home customer experience associates the following (from the listing):

  • Health/dental/vision insurance—100% coverage option based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid vacation & sick days
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you’ll need to be successful

If interested in learning more about this remote customer support opportunity, please see the original work at home employment listing. Good luck!

This work at home job not right for you? Now is the perfect time to start a home business!

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