Work at Home Customer Service Job with Jack Henry and Associates

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Work at Home Customer Service Job with Jack Henry and Associates

Jack Henry and Associates Fraud Center is seeking a work at home customer service professional in the U.S. This home-based position is full-time.

Compensation for this work at home customer service job is $15 to $18 per hour.

From the company:

As a Fraud Prevention Representative, your duties will include providing high-quality customer service while fielding calls related to fraud prevention, lost and stolen cards, and transaction assistance in a very busy call center environment.”

Requirements (from work-at-home job listing):


  • Minimum 1 year of experience in a high volume, inbound contact/call center.
  • Must be able to work assigned schedule in a 24/7 call center that will include nights, weekends and holidays.
  • Must be able to work a 3-week training schedule Monday through Friday during standard business hours.


  • Experience with payments, card solution and/or banking.
  • Strong data entry and navigation skills.
  • Ability to type at least 45 WPM.
  • Receptive to feedback, coaching and suggestions for improvement.
  • Computer literate with a strong working knowledge of MS Office (Word, Excel, Outlook).

The company offers its work at home customer service agents the following benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Tuition reimbursement

From the company:

To be successful in this position, you must have strong written, verbal and interpersonal communication skills, as well as the ability to exhibit professionalism in handling multiple tasks in a fast-paced environment.”

If interested in learning more about this remote opportunity, please see the original home-based employment listing. Good luck!

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