Work at Home Customer Service Jobs with Ahead

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Work at Home Customer Service Jobs with Ahead

Ahead is hiring work at home customer service professionals in the U.S. (preferably on the East Coast due to hours). These are full-time home-based positions.

Starting compensation for these work at home customer service positions is $20.00 per hour.

From the company:

“Ahead is an exciting mental health practice aiming to become the leader in outpatient behavioral health in the United States. We focus on modernizing mental healthcare through providing seamless evaluation and treatment for adults with common conditions like ADHD, Depression, and Anxiety. We utilize expert clinicians combined with leading technology to remove challenges accessing mental healthcare in order to enhance the provider-patient relationship.”

Requirements (from work-at-home job listing):

Knowledge / Skills

    • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
    • Ability to speak and write effectively at a high school graduate level
    • Ability to demonstrate customer service skills in interactions with all patients, families, and staff including in high volume and stressful situations
    • Ability to work independently as well as an integral part of the patient care team
    • Ability to follow instructions and standard operating procedures


    • High School Diploma or GED equivalent
    • At least 2 years of experience in high touch customer service or healthcare
    • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams (additional experience with remote teams a plus)
    • (Preferred) Living in the Eastern Standard Time Zone given work hours
    • (Preferred) Bachelor’s Degree

Work at home customer service reps qualify for medical, dental, vision, a 401K, and more!

If interested in learning more about this remote opportunity, please see the original home-based employment listing. Good luck!

This work-at-home job not right for you? Now is the perfect time to train for an online career!


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