Work at Home Customer Service Rep Jobs with Drizly

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Work at Home Customer Service Rep Jobs with Drizly

Drizly is hiring work at home customer service reps in the U.S. These are full-time home-based opportunities!

Hours are 40 per week for these work at home customer service positions. Some nights and weekends will be required.

From the company:

“You are a highly motivated problem solver. People tend to describe you as a hardworker – but for you it is about doing the work and doing it well, because you care. You are a passionate advocate for your customers. You are highly empathetic and love resolving issues (customer or store facing) as efficiently, politely, and professionally as possible. You aren’t easily rattled, you remain calm under pressure and can easily diffuse a situation through your presence…”

Responsibilities (from work-at-home job listing):

  • Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries
  • Quickly address, solve, and track all customer support requests using Zendesk
  • Solve problems and address unsatisfactory experiences
  • Change course as priorities shift in real time with new inbound issues arriving

Work at home customer service reps will be expected to prioritize work during the holiday season (fourth quarter of the year).

From the company:

“We are more than just another tech company. There is an intellectual curiosity that permeates Drizly.  We have a desire to question, to understand, to figure it out. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer.  We care about our company. We care about our team.”

If interested in learning more about this home-based opportunity, please see the original remote job listing. Good luck!

This home-based job not right for you? Now is the perfect time to invest in yourself and train online for a work at home career!

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