Work at Home Customer Service Jobs with The Hartford: Hiring in U.S.

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Work at Home Customer Service Jobs with The Hartford: Hiring in U.S.

The Hartford is again hiring work at home customer service reps in the U.S. This position is 100% remote.

Please note the following paid training schedule:

  • Start Date: September 16, 2019

    Training Hours/Days and Post Training Hours/Days will be:

    Monday – Friday 8:30 am – 5:00 Pacific Standard Time

    Monday – Friday 9:30 am – 6:00 Mountain Standard Time

From the company:

“As a Customer Relationship Specialist, you would be handling inbound telephone calls or written requests from customers or their insurance agents.  No selling involved – your job is to make it easy to get things done by providing fast, high quality service experiences. No insurance experience is required either –  we’ll provide you with all the training you need to get started with an assigned mentor and call coaches, plus you’ll receive ongoing training and support as you build your career at The Hartford.”

Requirements (from the work-at-home job listing):

  • You are able to confidently handle customer requests and have a strong attention to detail, exceptional problem solving and critical thinking skills
  • You can effectively communicate with customers while also using computer systems to research and process information
  • You have prior customer interaction experience (preferred)
  • You maintain a positive and professional demeanor
  • You have a High School Diploma (Continuing education preferred)
  • Spanish-English bilingual a plus, but not required. Additional compensation offered

Job Responsibilities (from listing):

  • Provide support for a wide variety of business insurance products and services
  • Identify forward-thinking solutions that resolve both stated and unstated needs, making it easier to do business with The Hartford
  • Maintain a high level of performance measured by traditional and contemporary call center performance indicators and behaviors

You will be required to successfully complete a multi-week training course (paid) and obtain a passing score on the final assessment.

The company provides its employees medical, dental, life, disability, and more!

If interested in learning more about this telecommute opportunity, please see the work at home employment listing (scroll down). Good luck!

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