Work at Home Customer Service Jobs with Alorica

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Work at Home Customer Service Jobs with Alorica

Alorica (formerly West at Home) is hiring work at home customer service in the U.S. You must have your high school diploma or its equivalent for these work at home positions. Training is paid, and will be 5/7/18 through 6/8/18 from 8:00 am to 4:30 pm, CST.

You will be assisting customers via phone or online chat. Work at home agents are able to set their own hours.

From the company:

“We need agents that can provide excellent customer service assisting customers with payment plans, service reconnects, and general questions about their utility bill. Agents on this project must demonstrate exceptional customer service skills along with patience and empathy, and must also possess strong computer skills.”

Requirements (from work-at-home job listing):

  • high school or GED required
  • minimum one year customer service or sales experience required; must be 18 years or older
  • based on project, candidate may be required to meet additional experience/skill requirements
  • basic computer skills required to include navigation between application and internet sites
  • ability to pass required background checks
  • based on project, ability to pass required drug screening
  • based on project, candidate must score acceptably on job related testing assessments
  • ability to clearly communicate using a clear, distinct voice; bilingual is a plus, but you do not have to be bilingual to apply for these jobs.

You will be answering customer calls, resolving issues, tracking information, and providing feedback.

Compensation for these work at home positions averages $8.50 to $10.00 an hour, with the opportunity for incentives and bonuses. Payday is biweekly via direct deposit or check.

The company does offer health benefits.

If interested in this home-based position, please see the original work at home employment listing. Good luck!

Looking for work at home ideas? Check out 50 Best Money-Making and Extra Cash Opportunities!

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