Work at Home Customer Service Jobs with Dialog Direct

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Work at Home Customer Service Jobs with Dialog Direct

Dialog Direct is hiring work at home customer service agents in the U.S. These are full-time home-based jobs paying $12.00 per hour to start.

Training for these work at home customer service positions is virtual and will take place online. Schedules are set and not rotating.

From the company:

“Dialog Direct, a Qualfon company, is actively hiring customer service professionals to work from home fielding inbound calls from our customers related to their health insurance questions. Our Customer Service Representatives will be provided a paid instructor lead training program from their home.”

Requirements (from work-at-home job listing):

  • GED or High School Diploma required; some college preferred

  • Prior work-at-home experience desired

  • Previous insurance, healthcare, government, or benefits experience

  • Comfortable working self-managed

  • Minimum one-year previous customer service/sales experience required

  • Typing speed of 25 WPM with 90% accuracy required

  • Ability to multi-task efficiently

  • Computer knowledge in Windows-based application required

  • Strong ability to communicate articulately and succinctly both verbally and in writing

  • Manages emotions and maintains positive energy

  • Passion for meeting or exceeding performance goals

Responsibilities (from listing):

  • GED or High School Diploma required; some college preferred

  • Prior work-at-home experience desired

  • Previous insurance, healthcare, government, or benefits experience

  • Comfortable working self-managed

  • Minimum one-year previous customer service/sales experience required

  • Typing speed of 25 WPM with 90% accuracy required

  • Ability to multi-task efficiently

  • Computer knowledge in Windows-based application required

  • Strong ability to communicate articulately and succinctly both verbally and in writing

  • Manages emotions and maintains positive energy

  • Passion for meeting or exceeding performance goals

The company offers its remote employees medical, dental, vision, and 401K.

If interested in learning more about this work at home customer service opportunity, please see the original home-based employment listing. Good luck!

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