Work at Home Customer Service Jobs with Dialog Direct

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Work at Home Customer Service Jobs with Dialog Direct

Dialog Direct is hiring work at home customer service agents in the following U.S. states:  Florida, Iowa, Michigan, Montana, Ohio, Oklahoma, Pennsylvania, Texas, or Wisconsin. These are full-time home-based jobs.

Training for these work at home customer service positions is virtual and will take place online. Schedules are set and not rotating.

From the company:

“As a Customer Service Representative, you will provide the highest level of customer service. The ability to anticipate customer needs and implement solid solutions derived from multiple information sources is crucial to meeting and exceeding customer service objectives and communicating accurate information.”

Requirements (from work-at-home job listing):

  • High School Diploma or GED is required; some college preferred
  • Typing speed of 25 WPM with 90% accuracy required
  • Must reside in one of the following states, Florida, Iowa, Michigan, Montana, Ohio, Oklahoma, Pennsylvania, Texas, or Wisconsin
  • Private work at home environment free from interruption and distraction
  • Minimum one year previous customer service/sales experience preferred
  • Computer knowledge in Windows based application required
  • Professional appearance, dependability and flexibility required
  • Excellent communication, listening and interpersonal skills required
  • Ability to speak English clearly and audibly using correct grammar required

Responsibilities (from listing):

  • Answer incoming calls and assist customers as needed
  • Achieve results through teamwork
  • Maintain composure in escalated situations
  • Operate accurately and efficiently in a fast paced environment
  • Handle multiple responsibilities at one time

The company offers its remote employees medical, dental, vision, and 401K.

If interested in learning more about this work at home customer service opportunity, please see the original home-based employment listing. Good luck!

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