Work at Home Customer Service Jobs with Support.com

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Work at Home Customer Service Jobs with Support.com!

Support.com is seeking work at home customer service agents in the U.S. You must be at least 18 years of age to qualify for these home-based positions. Full training will be provided.

From the company:

“This is an exciting work from home opportunity requiring you to work and engage with others in a virtual environment, while providing our customers with a high quality customer service experience.”

Required Skill Set (from work-at-home job listing):

  • Excellent written and oral communication skills
  • Ability to interpret a flow chart to deliver a work process
  • Ability to learn new technical concepts quickly
  • Communicate technical directions over the phone to inexperienced computer users
  • Excellent customer interaction skills
  • Strong organizational and multitasking skills
  • Ability to problem-solve
  • Ability to follow written instructions
  • Ability to work in a fast paced changing environment
  • Type 30 to 40 words per minute

Qualifications (from work at home  listing):

  • Minimum of 1 year experience setting up home networks (or equivalent technical training)
  • 1 year of related experience in a customer service environment
  • Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
  • Successfully pass our technical test and complete our interview process
  • Maintain good attendance
  • Pass an extensive background check
  • Experience in the work from home environment is a plus
  • Must have the flexibility to work any schedule within a 24×7 environment
  • Must be at least 18 years

Compensation for this work at home customer service role is $9.00/hour during training and $10.25/hour after training. Overtime is available.

The company provides its telecommute employees health, vision, and dental benefits; paid time off; a 401K; and an employee stock purchase plan.

Promotional opportunities do exist beyond this entry-level work at home customer service position.

If interested in this home-based position, please visit the original work at home employment listing. Good luck!



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