Work at Home Customer Success Manager Job at ScheduleOnce

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Work at Home Customer Success Manager Job at ScheduleOnce

ScheduleOnce is seeking a work at home customer success manager in the U.S. All ScheduleOnce employees work remotely from home. This is a full-time salaried position with benefits (health, dental, 401K, paid time off).

In this work at home role, you will be providing customer service via phone and email, offering support on a wide range of issues.

From the company:

“We are looking for a highly analytical individual with a demonstrated interest in technology to join our growing Customer Success team. An ideal candidate should be a fast learner, an independent thinker, and one that complies with standards and maintains the highest levels of transparency.”

Requirements (from work-at-home job listing):

  • 0-3 years of Customer Success/Support experience (SaaS experience preferred)
  • Analytical mindset with ability to quickly recognize patterns
  • Able to master new software and systems effortlessly and quickly
  • Superb writing and communication skills: accurate, focused, and detailed
  • Excellent at multitasking and highly productive
  • Strong interpersonal skills

You must be able to work one of the following full-time work at home shifts:

  • 10AM-6PM US EST
  • 12PM-8PM US EST
  • 2PM-10PM US EST

Schedules are Monday through Friday (no weekends). The company hires from all U.S. time zones.

If interested in learning more about this home-based position, please see the work at home employment listing. Good luck!

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