Work at Home Customer Support Jobs with Unum

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Work at Home Customer Support Jobs with Unum

Unum is hiring work at home customer support agents in Pacific and Mountain Standard time zones of the U.S. These home-based jobs are full-time roles.

These work at home customer support positions are entry-level and include medical, dental, and vision benefits from the first day of employment.

Other Benefits include:

  • Defined Contribution Plan along with 401K matching to help you plan for your retirement
  • Paid Time Off, holiday and leave programs
  • Flexible Breaks
  • Tuition Reimbursement
  • Paid Family Leave
  • Employee assistance programs
  • Business casual dress code
  • Volunteer opportunities
  • Employee resource groups with a strong focus on diversity and inclusion

From the company:

“We will provide you with in-depth knowledge of our products and a strong base for launching your career with Unum. Our Customer Service Representative multi-level career path means you will be recognized and promoted as you achieve specific milestones.”

Requirements (from work-at-home job listing):

  • High school diploma or equivalent required.
  • Prior relevant experience, military service and/or college degree preferred
  • Demonstrated customer service experience and/or experience in a customer service-oriented environment.
  • Strong customer service orientation with demonstrated commitment to meet/exceed customer needs.
  • Ability to maintain reliable and predictable attendance.
  • Strong verbal/written communication and interpersonal skills.
  • Demonstrated ability to work in a fast paced, structured environment, handling large call volumes.
  • Computer proficiency essential.
  • Self-directed with the ability to perform both as part of team and individually.
  • Ability to adapt and work effectively in a continuously changing environment.
  • Consistently demonstrate a high level of professionalism through a strong work ethic that positively influences the work habits of the team.
  • Detail oriented with a focus on quality and consistently meeting goals.

If interested in learning more about these work at home customer support positions, please see the original home-based job listing. Good luck!

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