Work at Home Customer Support Jobs with First Advantage

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Work at Home Customer Support Jobs with First Advantage

First Advantage is hiring work at home customer support in the United States. Starting pay for these home-based positions is $19.23 per hour. Training is paid.

These are full-time positions with benefits. Additionally, all equipment is provided.

From the company:

“First Advantage is the world’s largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.”

Requirements (from the work-at-home job listing):

Education:
High School Diploma or GED required. College Degree (BA or BS) preferred. Bilingual/Spanish language skills preferred

Requirements: 

  • 2-4 years prior experience in a customer facing or call center environment

  • Work from home experience a plus

  • Must have a quiet, secure workspace

  • High speed internet (minimum of 50 mbps)

  • Dedicated to excellent attendance and punctuality

  • Proven oral and written communication skills

  • Proficient computer navigation and troubleshooting

Duties:

  • Answer 35+ inbound calls per day

  • Passion for providing excellent customer service

  • Effectively navigate multiple systems while talking to customers and resolving complex issues

  • Educate customers on the criminal background screening or drug testing process

  • Adapt to change with a positive attitude

Shifts for these work at home customer support positions fall between 8 a.m. and 8 p.m., Monday through Friday.

There will be opportunities for overtime.

If interested in learning more about this telecommute opportunity, please see the original home-based job listing. Good luck!

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