Work at Home Customer Support Jobs with LegalZoom

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Work at Home Customer Support Jobs with LegalZoom

LegalZoom is seeking work at home customer support agents in the following U.S. states: Arkansas, Illinois, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, Tennessee, Texas, Virginia, and West Virginia.

These work at home customer support jobs are full-time opportunities.

From the company:

“The Customer Care Specialist is LegalZoom’s initial connection to the customer, providing a positive customer experience and a consultative approach to the customer relationship. The Customer Care Specialist breathes life into our product and service portfolio. They play a critical role in bringing excellence to the customer experience and the company’s top client relationships.”

Requirements (from work-at-home job listing):

  • 2-4 years experience in a call center customer-facing role; prior BPO experience preferred

  • Experience working with technology to help solve problems in real-time for customers

  • Self-starter who takes initiative and is able to work with limited direction

  • Ability to use Windows operating systems and navigate between multiple screens

  • Ability to think creatively, using various methods of problem-solving to anticipate and resolve problems

  • Strong conflict resolution skills, with the ability to effectively deescalate complex situations

  • Strong organization and work prioritization skills

  • Availability to work various shifts, including some overtime

  • Consistent track record of quota achievement

  • High School Diploma or equivalent required, Associates Degree preferred

All work at home customer support agents must have a quiet office and reliable high-speed Internet service available.

The company offers its home-based employees the following benefits:

  • An industry-leading compensation package

  • Medical/Dental/Vision effective the first – Including a free option for the employee!

  • Up to 30 paid days off per year, including a Birthday holiday

  • Mental Health Resources and Yearly Wellness Credit

  • 401k Employer Match

  • Paid Family Leave – Including maternity and paternity leave

  • Fertility Assistance

  • Employer Stock Purchase Program

  • Comprehensive Training & Development Program to set you up for success

If interested in learning more about this home-based position, please see the original work from home employment listing. Good luck!

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