Work at Home Health Plan Advocate Jobs with Tyme Global Technologies

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Work at Home Health Plan Advocate Jobs with Tyme Global Technologies

Tyme Global Technologies is hiring work at home health plan advocates in the U.S. These home-based positions are contract opportunities.

Compensation for work at home health plan advocates is $12.00 per hour to start.

From the company:

“Are you interested in stepping into the health insurance industry? Do you have a passion for helping others and providing the highest level of sales and customer service? Want to join a great company and work from home? Our Health Plan Advocates address customer service issues, Help Desk inquiries, triage situations or qualify callers on eligibility before transferring to a licensed agent.”

Requirements (from work-at-home job listing):

Education/Skills

  • The following are required to perform the essential functions of the job:

  • High school diploma or GED

  • Prior customer service skills preferred

  • Proficient with computer programs in a Windows environment

  • Respectful tone and professional demeanor

  • Performance driven mindset

  • A solutions-minded team player

  • Self-motivation

  • Positive can-do attitude

  • An ethical approach to sales

  • Self-Discipline

  • Excellent verbal and written communication skills

Responsibilities (from listing):

  • Day to day functions could include the following:

  • Function as the first point of contact for our clients’ customers

  • Field inbound calls in a courteous and respectful manner from prospects

  • Place outbound prospecting calls for beneficiary outreach

  • Provide first level resolution to customer issues

  • Escalate unresolved issues to the next level of support

  • Document problems in a detailed fashion and reroute them to the next level of Bloom support

  • Build relationships through superior customer service and satisfaction

  • Work within established performance metrics

  • Uphold Client’s quality and compliance standards and “Do No Harm”

  • Excellent attendance, along with consistent dependability and flexibility in the workplace

Hours are 35 to 40 per week. Training starts on 8/02 and is paid.

If interested in learning more about this work at home health plan advocate job, please see the original home-based employment listing. Good luck!

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