Work at Home Help Desk Customer Service Jobs with Blackboard

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Work at Home Help Desk Customer Service Jobs with Blackboard

Blackboard is seeking work at home help desk customer service professionals in the U.S. In these home-based customer support positions, you will be assisting customers via phone, chat, and web-based inquiry.

All home-based help desk customer service professionals must have a quiet, distraction-free home office.

From the company:

“Blackboard is looking for talented Customer Success Advisors to join our team.  Advisors work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. Utilizing multiple technologies, Advisors identify, diagnose, and resolve issues reported by end users.”

Requirements (from work-at-home job listing):

  • High School diploma or equivalent
  • Must be 18 years old or over
  • Excellent oral and written communication skills
  • Knowledge of how to use a computer and internet applications
  • Proficiency in MS Office computer applications, including Word and Excel, and willingness to learn new technology systems
  • Familiarity with education-related technologies
  • Ability to handle multiple job tasks at one time and escalate issues in a timely manner
  • Analytical orientation with strong attention to detail

Preferred requirements/qualifications:

  • Some level of higher education completed
  • Customer service or contact center experience
  • Previous experience in the education industry and with e-learning technologies

If interested in learning more and/or applying for this work at home help desk opportunity, please see the original home-based job listing. Good luck!

This not the right work at home job for you? Maybe it’s time to start your own home business!



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