Work at Home Quality Assurance Jobs with Care Sherpa

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Work at Home Quality Assurance Jobs with Care Sherpa

Care Sherpa is seeking work at home quality assurance associates in the following U.S. states: LA, MD, MI, NC, NE, NV, SC, SD, TN, TX, & VA.

Both full and part-time work at home quality assurance positions are available.

From the company:

“The QAA reviews patient interactions (call recordings, chats, texts, and emails) contained within our VoiceAi software and communication platform. The QAA grades them against predetermined quality performance standards.  The QAA listens, observes, and provides critical insights related to the patient experience and operational processes which may impact the patient consumer experience.  As an unbiased observer, the QAA identifies and flags the positive or negative quality and trends found along the patient journey.  The QAA is a critical component to the ongoing optimization of the patient experience.”

Requirements (from work-at-home job listing):

  • Desire to learn, grow and contribute your perspective and ideas on a daily basis.

  • Team focused, but ability to work independently with a strong drive for achievement.

  • Detail oriented with excellent project, task and time management skills for multiple concurrent projects.

  • Active listening and ability to provide constructive feedback.

  • Flexibility and willingness to adjust based on client need

  • Prior experience in customer service, hospitality, healthcare patient service, or social work.

  • Excellent computer skills including strong typing ability, multi-tasking such as talk and type simultaneously.

  • CRM experience or other database data entry experience preferred.

All work at home quality assurance associates must have reliable high-speed Internet.

Schedules are flexible. Pay is $15.00 per hour to start!

If interested in learning more about this home-based opportunity, please see the original remote job listing. Good luck!

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