Work at Home: Customer Support Jobs

Work at Home: Customer Support Jobs is hiring work at home customer support reps in the United States. Compensation averages $10.25 per hour after training. Training is paid.

These full-time positions are 100% work at home, with generous benefits, including medical, dental, vision, paid time off, and 401K.

From the company:

“The Remote Services Technician is an entry-level role which provides inbound customer service support for basic troubleshooting and resolution of service related problems for high-speed internet and wireless gateways. This is an exciting work from home opportunity requiring you to work and engage with others in a virtual environment, while providing our customers with a high quality customer service experience.”

Skills (from work-at-home job listing):

  • Excellent written and oral communication skills
  • Ability to interpret a flow chart to deliver a work process
  • Ability to learn new technical concepts quickly
  • Communicate technical directions over the phone to inexperienced computer users
  • Excellent customer interaction skills
  • Strong organizational and multitasking skills
  • Ability to problem-solve
  • Ability to follow written instructions
  • Ability to work in a fast paced changing environment
  • Ability to work in a very structured environment with scheduled rest and meal periods
  • Type 30 to 40 words per minute

Qualifications (from listing):

  • Minimum of 1 year experience setting up home networks (or equivalent technical training)
  • 1 year of related experience in a customer service environment
  • Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
  • Successfully pass our technical test and complete our interview process
  • Maintain good attendance
  • Pass an extensive background check
  • Experience in the work from home environment is a plus
  • Must be at least 18 years

Work at home employees have the option to participate in the company stock purchase plan.

If you’d like to learn more about this home-based position, visit the original work at home employment listing. Good luck!

Check out the Top 100 Companies with Work at Home Jobs!

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