Work at Home: Home Shopping Network Customer Service

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The Home Shopping Network is hiring work at home customer service to work evenings. These are full-time positions available in the Nashville area of Tennessee. The company is currently accepting applications for 2014 classes.

You will be answering inbound phone calls, taking sales calls, and upselling when appropriate.  You must have a passion for customer care, and you must be upbeat and positive while resolving challenging issues.

You must also have excellent listening and communication abilities, and be able to make decisions confidently, using the appropriate resources.

Requirements (from job listing):

  • Must live in the Nashville area within the state of Tennessee
  • Must have a high school diploma or GED equivalent
  • Standard telephone service (analog landline) (615 or 931 area code) with a wired jack near your computer
  • Work-at-home phone number must be the home residence
  • Telephone Headset
  • Previous experience in sales or customer service
  • Strong PC skills to include: Internet, Microsoft Windows and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to make customers happy
  • Ability to connect with the customer and bring excitement to the call

You must have reliable high-speed Internet service.  For more information on this home-based position and further equipment requirements, please see the the original employment listing. Good luck!

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