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American Airlines is hiring work at home reservations agents in Texas. You must live within 75 miles of the Dallas/Fort Worth Reservations Center in order to apply. These are full-time positions.
Requirements (from work-at-home employment listing):
- Must be at least 18 years of age
- High school diploma or GED
- Ability to work a variety of shifts, including p.m. shifts, weekends and holidays assigned by seniority according to operational needs, and overtime as required
- The operation covers a 24-hour period which includes weekends, holidays and overtime as required
- Be located within a seventy-five (75) mile radius of the Southern Reservations Office
- Representatives are required to provide at own their expense:
- Required to provide and maintain all computer equipment. Must have a PC with a minimum operating system of Windows 7, monitor, key board, mouse, surge protector, etc), along with a dedicated land phone line (a headset and phone pad will be supplied)
- A separate, dedicated, smoke-free area within the home in which to work including a workstation that is ergonomically sound
- Subscribe to and maintain a high-speed internet connection such as DSL, broadband cable or fiber optic with a minimum subscribed downstream/upstream connection speed of 2MB/1MB or higher
- Have and maintain properly located smoke detectors, satisfactory lighting and a grounded electrical outlet
- Reliable transportation to attend training and team meetings at any local meeting/training location
- Ability to perform duties while remaining at a workstation for extended periods of time
- Employees are expected to work as scheduled and in accordance with the American Airlines Attendance policy
- Ability to concentrate on details and handle multiple tasks with accuracy while providing outstanding customer service
- Self-disciplined and accountable for performing job functions with minimal supervision
- Resourceful and skilled in problem-solving and be able to handle difficult/stressful situations
- Previous Reservations or Customer Service experience in a call-center environment is desired, but not required
Compensation starts at $10.33/hour. After completion of training and a six-month probation, reps can earn up to $17.00/hour.
Perks (from job listing):
- This position offers a high deductible medical plan with a health savings account feature, dental, vision and other optional benefits
- American Airlines employee travel privileges apply
- Matching 401K available
If interested in this telecommute opportunity, please see the original work at home job listing. Good luck!
