Hiring: Remote Healthcare Service Specialists with TruBridge

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Hiring: Remote Healthcare Service Specialists with TruBridge

TruBridge is hiring remote healthcare service specialists in the U.S. These are full-time, home-based jobs. No overnights or weekends.

Training for these remote healthcare service specialist jobs is paid.

From the company:

“This position is responsible for assisting patients with questions regarding medical statements and processing payments through incoming and outgoing calls while maintaining a professional level of customer service. This is not a hard collections agency and no sales quotas to meet.”

Requirements (from work-at-home job listing):

  • Call Center: 1 year (Preferred)

  • Customer Service Experience (Preferred)

  • Basic Computer and Math skills (Required)

  • Reliable High-Speed Internet Access (Remote Employees)


  • High school or equivalent (Preferred)

  • Paid Differential for Spanish Speaking Bilingual Agents

Responsibilities (from listing):

  • Makes outbound courtesy calls to patients to ensure they are receiving their statements, answer any questions about their account(s) and reach a payment resolution against their account(s)

  • Receive incoming calls from patients to answer their questions and reaches payment resolution against their account(s)

  • Responsible for consistently meeting production and quality assurance standards

  • Process credit card payments accurately against the patient’s account(s)

  • Maintain quality customer service by following company policies and procedures as well as policies and procedures specific to each customer

  • Protect customer information by keeping all information confidential

  • Updates job knowledge by participating in educational opportunities

  • Document and update patient accounts with

  • Able to work in a fast-paced environment

  • Communicate effectively and consistently within team

The company offers its remote healthcare service specialists a generous benefits package which includes, medical, dental, vision, paid time off, a 401K retirement plan, and much more.

If interested in learning more, please see the original home-based job listing. Good luck!

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