American Express is again hiring home-based customer service professionals in the following U.S. states: Alabama , Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Requirements (from work-at-home job listing):
- Customer service experience required, in an environment that includes but is not limited to:
- Working within or owning a small business
- VIP or Elite customer experience
- Banking/Financial Industry
- Hotel/Hospitality Front Desk or Sales
- Retention specialists
- Retail Sales/Corporate Sales/B2B sales/Account Management
- High school diploma or equivalent required. Bachelor’s degree preferred; Education benefits available
- Demonstrated passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
- Able to work in a consultative environment, build rapport, inspire confidence, be resilient and enhance the customer experience
- Able to work in a fast paced metric driven environment with proficient multitasking and navigation in a windows environment
- Independent, creative, and timely with the ability to not only solve the business customer’s problem but think outside of the box and go the extra mile to prevent future issues
- Experience working from a home office as part of a virtual team is preferred
These home-based customer service positions are full-time. Schedules are fixed and 40 hours per week. You must be willing to work some weekends and holidays.
Pay is competitive with the opportunity to earn bonuses. The company also provides its home-based customer service agents a generous benefits package, which includes medical, dental, vision, tuition reimbursement, and a retirement program.
If interested in learning more about this work at home opportunity and applying, please see the original home-based job listing. Good luck!
