American Express is currently seeking part-time home-based customer service agents in the United States. The company hires in all U.S. states except California, Alaska, and Hawaii. Hours are 20 to 29 per week.
You must have a quiet home office, free of distractions and background noise. All training is paid and completed online from your own home office.
From the company:
“American Express Customer Care Professionals serve as the voice of our brand by delivering extraordinary customer care through relationship building.”
Requirements (from work-at-home job listing):
- Understand the importance of managing sensitive card member information with integrity
- Possess the relevant experience of successfully interacting with customers; phone support preferred
- Actively listen and identify both spoken and unspoken needs
- Adapt your communication style to a wide variety of personalities and situations
- Commit to implementing feedback as a means to achieving individual and team performance goals
- Have the resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics
- Have a passion for consultative sales, recommending products or solutions tailored to each customer
- Have the technical savvy to multi-task and navigate through multiple Windows-based applications with speed and accuracy
- Value timeliness and reliability, as it is imperative you are at work on time and adhere to your schedule each day
Compensation for these home-based customer service positions is competitive and starts at $15.73 per hour. Flexible non-traditional schedules are available.
The company offers a generous benefits package after 90 days of employment!
If you’re interested in this awesome work at home opportunity, please visit the original home-based employment listing. Good luck!
