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Coca-Cola is seeking work at home customer service agents in Georgia. Hours are Monday through Friday, and start time could range from 8 am to 11 am EST. You must have your high school diploma or its equivalent.
Training will take place in the Atlanta office. Training hours may vary.
Qualifications (from work-at-home job listing):
- Strong customer service, problem solving, issue resolution, and communication skills.
- Building collaborative relationships
- Knowledge of CCR, Order Management, and Customer Support processes and systems.
- Sense of urgency, detail oriented, and able to provide clear and thorough documentation in the Inquiry Database.
- People in this organization can work from home or in various US and Canada offices, so they must be able to operate independently with minimal daily supervision.
- Express ideas precisely, persuasively and effectively; listen and respond appropriately to Customers and co-workers and all levels of management in an effective professional manner.
- Commitment to and passion for continuous improvement.
Work Experience – Minimum Required (from listing):
- 1 year customer facing role
- 1 year call center experience
- Preferred Level – 3 years customer facing role, 3 years call center experience
Skills – Minimum Required (from listing):
- Superior communication skills
- Excellent technical skills (MS Excel, MS Word, Sharepoint)
- Excellent problem solving skills
- Customer relationship skills
- People relationship skills
- Preferred Level – Manage customer issues, analyzing opportunities, and providing system and process solutions that meet or exceed customer expectations, proven record of successful customer relationship skills, proven communication skills, and proven operational experience
If interested in this telecommute opportunity, please see the original work at home employment listing. Good luck!
