Frontier Communications is seeking work-at-home customer service agents, and the company is having a hiring event on Thursday, August 15th, from 3:00 to 7:00 p.m. at 3441 West Henrietta Road in Rochester, New York. These are full-time positions. There are multiple openings available.
You must have excellent customer support and sales ability, and you must be able to deal with customers in a patient and tactful manner. Additionally, you must be able to work well under pressure, while following directions and projecting a professional image at all times. The ability to learn new skills is crucial.
Further Qualifications (from employment listing):
- Must subscribe to Frontier Phone and High Speed service, if available.
- Must be able to meet 1 meg requirements for Frontier High Speed Internet or comparable, if not Frontier qualified.
- Employees must meet all specified home office requirements.
- Previous sales and customer service experience.
- Must possess the ability to work independently.
- Typing and keyboard skills required
- Effective verbal and written communication; well modulated voice and good enunciation.
- Ability to do calculations.
- Must be able to work shifts, days, nights, evenings (depending on tour selection) and work overtime and emergency call outs as needed.
- Must have reliable transportation; must be able to come into the facility when required.
- PC literacy in Windows-based applications.
For more information on this home-based opportunity, please see the job listing on Frontier’s jobs page. Good luck!
