Groupon Hiring Work at Home Phone and Email Customer Support

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Groupon is currently hiring work at home customer service in Chicago. These are full-time opportunities delivering customer support via phone and email. You must live in the Chicago land area.

Training is online and begins February 9, 2015.

You must have a quiet workspace and direct connection to a router, as well as hard-wired high-speed Internet.

Qualifications (from work-at-home employment listing):

  • Previous professional experience in a customer-service capacity, preferably in a high-volume, transactional environment
  • Evidence of conveying customer worship through your written and verbal communication skills
  • Experience in e-commerce preferred
  • Bachelor’s degree preferred
  • Bilingual a plus, but not required 
  • Ability to answer calls for several hours at a time
  • Ability to type proficiently
  • Ability to manage high volume, in this case a stream of successive inbound calls combined with email update and potential mid-shift process changes

You must be able to work one day on weekends. Schedules are four weekdays and one weekend day, 11:30 a.m. to 8:00 p.m.

If interested in this home-based opportunity, please see the original work at home job listing. Good luck!