Holiday Inn Club Vacations is seeking work at home customer service agents in Florida. You must have your high school diploma or its equivalent.
According to the job listing, your duties will include “monitoring and verifying call quality and integrity for package sales,” as well as ensuring “that the package compliance is consistent with the departmental quality goals and initiatives.”
Qualifications (from work-at-home employment listing):
•Minimum of one year administrative and/or data entry experience or call center environment experience.
•Must have excellent written and verbal communication skills.
•Must be proficient with Microsoft Office Suite specifically utilizing Outlook.
•Must have experience utilizing database programs.
•Must have exceptional listening and analytical skills.
•Excellent proofreading skills.
•Must possess good time management and organizational skills.
•Must be able to read/write/speak the English language; Spanish a plus.
•Must be able to work a variable schedule, including evenings and weekends, based on call center needs.
•Reside in the designated calling area.
•Provide one telephone line and a high-speed Internet connection (minimum 256K connection speed).
•Provide a safe and professional office/work environment, free from background noise and distraction.
•Able to work from the support center if experiencing technical difficulties at home.
Preferred Qualifications (from listing):
•Previous work from home experience.
•Experience working in the vacation ownership or hospitality industry preferred.
•Experience working with In-contact, Verint, and TimeShareware programs preferred.
If interested in this telecommute opportunity, please visit the original work at home employment listing. Good luck!
