VIPDesk Connect is seeking home-based customer service reps in the U.S. You will be assisting customers via phone, email, and SMS, as you answer questions about home delivery, billing, promotions, and more.
These are part-time work at home jobs. Compensation is $16.00 per hour. The next online training class starts April 2nd, 2020.
From the company:
“We’re looking for passionate customer service representatives, we call Brand Ambassadors, to provide phone, email, and SMS support for the complete order process. As part of a diverse, engaged team dedicated to the ezCater customer care program, you will provide support to customers and partners of the world’s largest marketplace for corporate catering.”
Requirements (from work-at-home job listing):
- 1+ years of experience in a customer-facing role
- Previous restaurant, catering, event, or hospitality experience a plus
- High school diploma or equivalent required, some college preferred
- Previous experience in a fast-paced call environment a plus
- Desire to learn and grow in a team environment
- Strong communication skills, both written and verbal
- Able to adapt to new systems and processes and succeed in a changing environment
- Able to deliver consistent quality
- Open and accepting of coaching and feedback
- Able to work weekends and some holidays
- Proficiency with Microsoft Office suite of applications including Teams
- Able to type at least 35 words per minute with minimal errors
- Technically savvy with the ability to pick up new technology, processes, and procedures quickly
- Currently reside in one of the following locations: AZ, CO, FL, GA, IL, IN, NV, NC, NJ, NM, OH, TN, TX, UT, VA, or WI
- Able to successfully pass a credit, criminal, and employment reference security check
Preferred Qualifications
- Some college
- Six months of inbound sales experience with upselling
- Previous call center experience
Training for these home-based customer service positions will take place Monday–Friday 11:00 am–5:00 pm EST for approximately four weeks.
If interested in learning more about these remote positions, please see the original work at home job listing. (*Note: Ignore the cities listed at the top of the job listing. These jobs are available throughout the states listed above.) Good luck!
This home-based job not right for you? Check out our Work at Home Resources page for more opportunities and ideas!
