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Aptus Group is hiring home-based customer service agents to lead its small and medium-sized business customers through the onboarding process for Microsoft Office 365. Full training will be provided by the company.
Requirements (from work-at-home job listing):
- The ideal home-based candidate will have a year or more of customer support experience.
- An understanding of processes and methods to troubleshoot customer issues and improve the customer experience.
- High attention to detail with the ability to understand complex workflow systems.
- The successful candidate will have the ability to communicate effectively with small and medium business customers.
- Candidate should also have excellent oral and written communication skills, proven ability to handle difficult and sensitive situations.
These positions appear to be available throughout the United States!
If interested in this work at home opportunity, please see the original home-based employment listing. Good luck!
