ROI Call Centers Inc. is hiring home-based customer service agents to work on behalf of Hello Fresh! Specifically, the company is hiring work at home reps in the following U.S. states: MONTANA, UTAH, OHIO, OKLAHOMA and TEXAS.
Training is paid and takes place entirely online.
From the company:
“Hello Fresh is a revolutionary and exciting way to cook meals from scratch delivered right to your door. They are also the industry leader in meal- kit subscription services and continuing to grow!”
Requirements (from work-at-home job listing):
- Excellent customer service attitude
- Ability to engage and tailor interactions with each customer, making their experience exceptional
- Friendly, confident and a self-starter
- Strong verbal and written communicator
- Positive and quick troubleshooter
- 1 year of customer service related experience (preferred)
- 1 year of call center (preferred)
- Basic knowledge of computers e.g. navigation, 30+ words per minute, copy/paste, open tabs (required)
- Excellent grammar, punctuation and spelling (required)
Responsibilities (from listing):
- Answering phones, emails and live chat from customers
- Professionally responding to customer inquiries
- Assist customers in managing their HelloFresh subscriptions
- Providing customers with the HelloFresh service and product information
- Identifying, escalating priority issues and reporting to high-level management
- Following up on complicated customer interactions where required
- Recording details of customer interactions (proficiently and accurately)
- Develop rapport with customers, with an upbeat and positive attitude
- Offer solutions- not excuses
Compensation for these home-based customer service positions is $10 to $13 per hour. Benefits include medical, dental, vision, and 401K.
If interested in learning more about these work at home positions, please see the original remote job listing. Good luck!
This job not right for you? There’s never been a better time to train online for a work at home career!
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