Nordstrom’s HauteLook is hiring home-based customer service representatives in California. You must be able to train in L.A. for six days prior to beginning work from home.
From the company:
“The primary function of this position is to provide all members with the highest level of customer service in the industry, all from the comfort of your home.”
Qualifications (from work-at-home job listing):
- Effective written and verbal communication skills
- Basic mathematical skills and knowledge of Microsoft Office Suite
- Ability to make sound decisions with a strong sense of urgency
- Good listening, critical and analytical skills
- Has “thick skin” and is able to handle complaints in a calm and professional manner
- Ability to navigate Control Panel, clear cookies and cache
- Must have an understanding of different internet browsers
- Competently multi-task in a fast paced environment
- Eager to assist customers, with a desire to improve customer satisfaction
- Ability to type 35 WPM
- Ability to train in office for 6 days
- Ability to work 40 hours per week. The call center is open between 6am and 10pm, 7 days a week.
You must have a quiet home office, high-speed Internet, and an up-to-date computer for this home-based position.
The company offers its home-based employees a generous benefits package, which includes medical, dental, and vision insurance; merchandise discounts across all the Nordstrom brands; an employee stock purchase plan; and a company-matched 401K.
If you’re interested in applying for this work at home position, please see the original home-based employment listing. Good luck!
