Xerox is hiring home-based customer service supervisors in the United States! Previous customer service supervisory experience is preferred for these work at home positions, but not required.
Responsibilities (from work-at-home job listing):
- Directs and/or manages all activities associated with call center operations, including developing and implementing policies and procedures on systems.
- Establishes and implements performance and service standards.
- Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations.
- Ensures productivity meets or exceeds service and quality standards.
- Develops departmental budget and controls costs. All other duties as assigned.
The company does require two years of customer service or cs supervisory experience.
This is a 100% telecommute opportunity.
If interested in this work at home position, please see the original home-based employment opportunity! Good luck!