PhoneBurner is hiring a home-based customer support agent in the U.S. to assist customers via email, phone, and chat. This is a full-time work at home position during business hours. A bachelor’s degree is preferred, but not required.
Compensation for this home-based customer support role is $15 to $20 per hour, dependent upon experience.
From the company:
“PhoneBurner is a growing software company that provides online dialing & contact management software for small and mid-size businesses. We’re looking for an exceptional person to provide customer care and technical support for our customers.”
Requirements (from work-at-home job listing):
- Excellent verbal and written communication
- Enjoys problem solving
- Ability to troubleshoot software / technical issues
- A strong desire to help customers
- Attention to detail
- Ability to learn quickly
- Self-motivated / self-starter
- Likes to work independently
- Ability to multi-task
Home Office Requirements (from listing):
- Dedicated space you can work without distraction
- High-speed internet
- Reliable personal computer (Windows or Mac)
- Headset with good sound quality
The following experience is preferred for home-based customer support agents, but not required:
- Zendesk: 1 year (Preferred)
- Technical Support: 2 years (Preferred)
- Troubleshooting: 1 year (Preferred)
- CRM Software: 1 year (Preferred)
Military experienced candidates are encouraged to apply.
If interested in learning more about this remote opportunity, please see the original home-based employment listing. Good luck!
This work at home job not right for you? Check out my earlier post – 10 Legit and Affordable Online Courses That Will Prepare You for a Work at Home Career!
