VIPDesk and Chanel are hiring home-based customer support reps in the following U.S. states: Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, New York, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, and Wisconsin. Training is paid.
All training for these work at home positions will take place online via web camera. Training classes for these home-based customer support positions will last for three weeks.
From the company:
“The Elite Customer Care Representative – Fashion Specialist (Elite Brand Ambassador) is a passionate customer service professional dedicated exclusively to the Chanel customer care program and is responsible for providing an amazing customer experience for Chanel’s clients (customers) via phone, email, chat, SMS, and social media.”
Requirements (from work-at-home job listing):
- Currently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, New York, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin
- Must have a home-office environment, wired internet connection, headset, webcam and a computer system that meets VIPdesk Connect policies and maintenance requirements
- Able to work weekends
- History of consistently meeting success metrics
- Mastery of program expectations and policies, ability to exercise independent judgment and discretion
- Superior verbal and written communication
- Able to type at least 35 WPM with proper spelling and use of grammar
- Flexible, adaptable, and willing to take on new challenges
- Able to use effective and probing questioning and listening techniques to identify customer needs
- Savviness and experience with technology is essential as multiple systems are in use
- Have experience with luxury brands and serving affluent customers preferred
- Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
- Have a genuine passion for fashion, fragrance, cosmetics and luxury goods
- High school diploma or equivalent
- Able to successfully pass a credit, criminal and employment reference security check
Preferred Qualifications:
- Previous in-store fashion retail experience, ideally in luxury retail
- Have a genuine passion for fashion, fragrance, cosmetics and luxury goods
- Working knowledge of Microsoft Office Suite
- College degree preferred
- Able to learn and work independently and exhibit ownership as well as in a team environment
If interested in learning more about these home-based customer support positions, please see the original work at home employment listing. Good luck!
This work at home job not right for you? There’s never been a better time to train online for a home-based career!
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