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HP is currently seeking work-at-home customer support reps to join its team in Des Moines, Iowa. You must be at least 18 and have the following: your high school diploma or its equivalent, six months of customer service experience, and the ability to pass a background investigation.
Other Requirements (from job listing):
- Ability to successfully complete classroom training program.
- Ability to meet program standards for Quality, productivity, attendance, and schedule adherence.
- Ability to simultaneously use telephone while navigating computer systems.
- Ability to follow procedural guidelines to resolve basic customer inquiries.
- Ability to probe customer inquiries in order to understand customer needs and offer the best solution when there may be several potential options.
- Operating knowledge of PC, Windows based environment. Basic computer skills to include use of a mouse, navigating between screens and keyboard manipulation.
- Must be available to work assigned shift.
- Must be available to work overtime as needed by the business.
Benefits start on your first day of employment. If interested in this telecommute opportunity, please see the original job listing. Good luck!
