Home-Based Customer Support Jobs with HP

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HP is currently seeking work-at-home

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customer support reps to join its team in Des Moines, Iowa. You must be at least 18 and have the following: your high school diploma or its equivalent, six months of customer service experience, and the ability to pass a background investigation.

Other Requirements (from job listing):

  • Ability to successfully complete classroom training program.
  • Ability to meet program standards for Quality, productivity, attendance, and schedule adherence.
  • Ability to simultaneously use telephone while navigating computer systems.
  • Ability to follow procedural guidelines to resolve basic customer inquiries.
  • Ability to probe customer inquiries in order to understand customer needs and offer the best solution when there may be several potential options.
  • Operating knowledge of PC, Windows based environment. Basic computer skills to include use of a mouse, navigating between screens and keyboard manipulation.
  • Must be available to work assigned shift.
  • Must be available to work overtime as needed by the business.
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Benefits start on your first day of employment.  If interested in this telecommute opportunity, please see the original job listing.  Good luck!