Majorel is hiring home-based customer support specialists in the following U.S. states: Arizona, Idaho, Texas, Iowa, Montana, and Oklahoma.
The company provides its home-based customer support agents all equipment needed, and training is paid.
From the company:
“The Client Online Store is responsible for supporting customers of a leading player in the technology industry. The position involves answering inquiries related to products available through an online store as well as previously placed orders. Inquiries range from order status and shipment/delivery to requests to cancel or change orders.”
Requirements (from work-at-home job listing):
- High School Diploma or equivalent required.
- Fluent in English written grammar and spelling and able to communicate in business writing style
- Prior Customer Service Experience
- Strong understanding of online shopping
- Demonstrated ability to question logically and effectively to identify the root cause of a problem
- Engaging conversationalist to build rapport with customers.
- Ability to position situations positively
- Understanding of state of the art telecommunications and related devices.
- Ability to be a flexible and adapt to new situations quickly, anticipate the next question/issue, with a focus toward first contact resolution
- Demonstrates self-assurance in communicating with customers and possess excellent rapport building skill
- Must be fluent in professional verbal communication in English
- Understand and comply with all company and departmental rules and regulations, policies and procedures
- Typing and computer navigation skill
- Must be a self-starter, organized, detail oriented and have ability to handle multiple tasks simultaneously
- Regular predictable attendance required
Starting pay for these home-based customer support positions is $13.50 per hour, with shift differential pay for evening shift.
The company offers its remote employees the following: health benefits, 401K with company match, tuition reimbursement, and more!
If interested in learning more about this work at home opportunity, please see the original remote job listing. Good luck!
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