OkCupid is seeking home-based email customer service reps in the U.S. Hours for this work at home role are part-time at 30 to 40 hours per week.
In this home-based position, you will be troubleshooting customer issues, adjusting account and billing settings and information, escalating issues as needed, reviewing and moderating user content, and more!
From the company:
“We’re looking for a talented writer with customer service experience to join us in a work-from-home email support position. You’ll play a critical role in keeping the site free from scammer and harasser accounts, and ensuring user happiness.”
Qualifications (from work-at-home job listing):
- Excellent written communication skills
- Excellent attention to detail
- Extensive experience in a customer service environment
- Strong understanding of internet norms and interactions
- The ability to understand sometimes complicated scenarios and respond with well-thought-out written solutions
- The ability to work reliably and independently from home
- A well-written cover letter stating why you’re excited to work for OkCupid
The hours appear to be flexible (within reason).
If interested in this work at home customer support opportunity, please see the original home-based employment listing. Good luck!
